Shipping policy
SHIPPING POLICY
Last updated: August 2026
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Domestic Shipping (Australia)
| Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | $10.00 AUD | 7–14 business days |
| Express Shipping | $15.00 AUD | 5–10 business days |
| Free Standard Shipping | FREE on orders over $100 AUD | 7–14 business days |
International Shipping
We ship worldwide, including to the United States, at a flat rate of $20.00 AUD per order. There is currently no free-shipping threshold for international orders.
| Region | Cost | Estimated Delivery |
|---|---|---|
| United States | $20.00 AUD | 10–20 business days |
| Rest of World | $20.00 AUD | 14–25 business days |
Delivery times are estimates and may vary due to customs processing, public holidays, or carrier delays.
Why Delivery Takes Longer
Our products are sourced and fulfilled through our international supply partners. While we work hard to dispatch orders promptly, international transit times can be longer than locally stocked items. We appreciate your patience and are committed to keeping you informed every step of the way.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery via the carrier's website. Please allow up to 5 business days after dispatch for tracking information to update.
Customs & Import Duties (International Orders)
International orders may be subject to customs duties, taxes, or import fees charged by your country's customs authority. These charges are the responsibility of the customer and are not included in our shipping rates. We recommend checking with your local customs office for more information.
Lost or Delayed Parcels
If your order hasn't arrived within the estimated timeframe, please contact us at odicollectionsacs@gmail.com and we'll investigate with the carrier on your behalf.